Saturday, September 22, 2018
You are here: Isle of Man > Isle of Man News
Isle of Man News
General News
Ramsey and District Cottage Hospital Out Patient Survey 25 August 2005

    The Department of Health and Social Security announces that the Ramsey and District Cottage Hospital Quality Group is to launch a comprehensive Out Patient Survey on Monday 5th September.

    The surveys will be given to everyone who attends the Hospital for an Out Patient appointment throughout a four-week period. The aim of this is to gain a thorough understanding of how people view the service we currently provide, and identify any areas for improvement.

    If you receive a survey, please try to complete and return it in the free post envelope provided. It is completely anonymous, so please be as honest as you can.

    Steve Rodan, MHK, Minister for Health and Social Security said, “Throughout the Department we are committed to providing the highest quality service to the people of the Isle of Man. However, we can only find out how well we are doing by asking the public directly. I am delighted that I can support Ramsey and District Cottage Hospital’s commitment to quality in the form of this survey, I am looking forward to seeing the results.”

    The survey originated at the time that Nobles Hospital was creating a similar survey, for In-Patients. It aims to cover all aspects of an out patient appointment, from receiving your appointment letter, to arriving at the hospital, through to the overall care and attention that you receive.

    A small trial survey (50 people were asked to take part) was completed earlier this year, with promising results, and enabled us to make some minor changes in order that the questions were clear and meaningful. If you did kindly complete this trial survey, and do receive another during September, we would be very grateful if you could complete and return this one as well.

    Economic Affairs will be analysing the results of the survey, and it is hoped that the results will be available by early in the New Year. Ramsey & District Cottage Hospital will then consider the results and make any appropriate changes to the services we provide to ensure that our standards are of the highest quality, and meet the standards of expectation from the public.

    It is hoped that a summary of the results will be published in the local press by summer 2006.

    If you have any concerns or questions regarding the Out Patient Survey, please feel free to contact Ramsey & District Cottage Hospital Quality Group on 811820.

    25th August 2005

    More stories >>>  

    Related News Articles
    Students 'Step' out of comfort zone as summer projects win awards! 10 September 2012
    The Department of Health is delighted to announce that Kate Holland, a Step student working at Ramsey and District Cottage Hospital, has been awarded 'Best Presentation' at the annual Step Scheme Awards competition coordinated by the Department of Economic Development. [More]
    Ramsey and District Cottage Hospital takes silver! 21 August 2012
    As the world continues with Olympic fever with the closing ceremony of London 2012 and the Paralympics only days away, athletes aren’t the only ones looking to bronze, silver and gold. [More]
    Generous donation enables the redevelopment of Andreas Ward 21 May 2012
    The Department of Health is extremely pleased to announce an exceptionally generous donation from the Ramsey and District Cottage Hospital League of Friends which will enable the refurbishment of the old Andreas Ward at Ramsey and District Cottage Hospital to create a combined Wound Management and Podiatry facility. [More]
    Temporary Minor Disruption to Main Entrance Car Park at Ramsey and District Cottage Hospital 18 May 2012
    Due to the commencement of building works within the old General Ward area of Ramsey and District Cottage Hospital, it will be necessary to cordon off a section of the main entrance car park, which will include the disabled parking bay. [More]
    Temporary closure of x-ray facilities at Ramsey and District Cottage Hospital 20 March 2012
    Due to the installation of new equipment within the x-ray facility at Ramsey and District Cottage Hospital the x-ray service will be closed from Wednesday 21st March 2012 until Monday 9th April 2012 inclusive. [More]

    Other Guides by Maxima Systems Ltd: Disney World