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Public views sought on police performance 19 January 2007

The Department of Home Affairs has commissioned an independent survey to discover how satisfied residents are with the Isle of Man Constabulary.

Market Research Company BMG Research is to conduct the public satisfaction survey with Island residents during February to identify views and feelings about the way the Island is policed.

Home Affairs Minister Martyn Quayle explained: ‘In particular the company will assess how residents perceive the police’s performance against the Isle of Man Constabulary’s four strategic aims – instilling public confidence, public satisfaction, public reassurance and the protection of young people.

‘A random selection of 1,000 households across all five neighbourhood policing areas will initially receive a letter providing information about the survey and informing them they will be asked to participate in the telephone survey. All views expressed will be entirely confidential and my Department and the Isle of Man Constabulary will not be aware of who participated in the survey. I want to express my Department’s thanks in advance to everyone who takes the time to give their views. I can assure all participants that the results will be made public later this year and will be used to assist my Department and the Constabulary to improve the service provided to the community, and in planning developments for future years.’

Chief Constable, Mike Culverhouse, welcomed the survey. He said: ‘This is a great opportunity for the public to express their views on how the Department and the Isle of Man Constabulary can improve the service given to the community. I hope that everyone who is given the opportunity to respond does so. When the results are published we will do our utmost to respond to the challenges presented to us and in doing so improve the quality of life enjoyed on the Island.’

Simon Maydew from Birmingham based BMG Research said: ‘BMG is a long-standing research agency of repute, with many years experience in conducting social and economic research on behalf of clients as diverse as local and county councils and police forces throughout the country. We are pleased to be asked to undertake this survey on behalf of the Department of Home Affairs to assist them and the Isle of Man Constabulary in identifying the views of the public which will allow them to plan for the future and improve the service they provide to the community. We will conduct the survey by telephoning up to a 1,000 residents across the Island during February. Everyone contacted will be asked the same set of questions about their views and the type of area they live in. The results will be made public later in the year.’

This weekend BMG will post a letter to all the potential respondents giving them information about the survey and the way it will be conducted.

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