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Patient care is not at risk says DHSS Minister. 4 December 2007

The Department of Health and Social Security is aware that some staff at Noble’s Hospital have concerns regarding the transition to the new Patient Administration System (PAS), which went live on 12th November 2007. These members of staff have involved the Government Officers’ Association (GOA) to assist them in resolving the outstanding issues.

Hon W E Teare MHK, Minister for Health and Social Security said,

“Patient care is not at risk. Any suggestion to the contrary is ill informed and unjustified. Patient safety is of paramount importance to me and everyone working for the Department.”

The Minister continued,

“Given the major changes in I.T. and working practices, which the new system involves, staff concerns are understandable. However, this is disappointing given the strenuous efforts Noble’s Hospital managers and staff have made over many months to involve everyone as fully as possible in the transition process. I remain confident that problems are being resolved and that the Noble’s managers and staff will continue to work with the GOA to build on the excellent progress made so far”.

Mrs Pamela Crowe MLC, Member for Health said,

“The change over from the previous computer system has been a major change, some staff have been working with the previous system for over twenty years, there have been teething problems and that was only to be expected, both the Minister and myself appreciate the dedication of all the team at Nobles who are steadily resolving any problems as they occur, the fact that there has been no loss of service to patients is purely down to the efforts of Noble’s staff at all levels who have worked tirelessly to ensure that services continue. A huge thanks is due to all of them for their exceptional efforts which are continuing as further teething problems arise and are resolved.”

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