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Department of Health and Social Security - Media Statement 21 January 2009 Wednesday, 21 January 2009 at 5.30pm. Following today’s flood at Markwell House the Department would like to update the public about access to services provided by Markwell House. In relation to Social Security services, a temporary benefits office has been established on the ground floor of Prospect House (adjacent to the Job Centre on Prospect Hill). This will handle urgent benefit enquires only and will be open from 10am to 4.30pm tomorrow, 22 January and Friday 23 January. Customers who have non-urgent enquiries, including those relating to National Insurance contributions, are requested to refrain from contacting the Department until services can be resumed at Markwell House. The Social Security district offices at Ramsey, Castletown and Port Erin will also be open as normal on Thursday and Friday. Customers can make general Social Security enquiries by phoning 685656 or 685026. Every effort is being made to restore services at Markwell House as soon as possible. The Department would like to assure the public that no records have been lost and all records are secure. Customers are requested to keep calls to Social Security to a minimum. The Department apologies for any disruption to customers. A further update will be issued at 12 noon on Thursday 22 January 2009. More stories >>>
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